Refund policy

Returns

We want our customers to have a great shopping experience on our website and offer hassle free returns. In the rare event that you purchase an item(s), of which you are not satisfied and you do not wish to exchange we will be happy to make a refund.

  • Contact our Customer Service department within 14 days of receiving your order by telephone on 213-878-2253 or by email info@shopeverydayritual.com and have your Order number , Product code and / or description of the item(s) you wish to return to hand.
  • We will issue an RMA# (Return Merchandise Authorization Number) and return instructions to use to return the item(s).
  • Please return the item(s) within 14 days of receiving your order.

  • To be eligible for a return, your item must be unworn, unwashed and with the price tags attached, in the same condition that you received it. Original packaging must be intact and in sellable condition. 

  • We recommend that you send the package back to us via a traceable carrier and to insure the full amount of the merchandise you are sending back to us. Return shipment costs are the responsibility of the buyer.  We are not responsible for missing packages.

  • EDR Masks may be returned within the 14 day period ONLY IF it has not been opened. No opened masks will be accepted as a return.

  • Send the unwanted item(s) back to us at the address below, via Delivery Confirmation service, so you have proof of postage.

  • Please make sure your shipping carton prominently displays the RMA #. Cartons not displaying a valid RMA # are subject to being refused. Shipping charges are nonrefundable.

    When the returned item(s) arrives at our warehouse we will refund the item(s)

EDR reserves the right to refuse any return if any of the above conditions are not adhered to.

  • Final sale merchandise cannot be returned. 
  • ANY ITEM WITH A DISCOUNT OF 30% OR ABOVE IS A FINAL SALE...

  • A 10% restocking fee applies to all orders returned. 

  • A 15% restocking fee applies if garments are in need of minor repair/reconditioning.

  • A 20% restocking fee applies if garments are damaged, or extensive rehabilitation/refurbishment work is required

 We have the right to deny credits if the merchandise returned does not meet our return policy requirements.

If you have any questions regarding a return/exchange, please phone or email us Monday-Friday between 9am-5pm PST. 

Phone Number: (213)878-2253 ext 2001

Customer service email: info@shopeverydayritual.com

Returns Address:

Everyday Ritual
155 W. Washington Blvd.
Suite 709
Los Angeles, CA 90015

Exchanges

Standard Exchange

  • Contact our Customer Service department within 7 days of receiving your order by telephone on 213-878-2253 or by email info@shopeverydayritual.com and have your Order number , Product code and / or description of the item(s) you wish to exchange to hand.

  • We will issue an RMA# (Return Merchandise Authorization Number) and return instructions to use to return the item(s).

  • Ensure that the item(s) you are returning is in an unused condition and has all labels attached.

  • Pack securely or send back in its original packaging to ensure it reaches us in a resalable condition.

  • Send the unwanted item(s) back to us at the address below, via Delivery Confirmation service, so you have proof of postage. Please use a safe and reliable shipper to return the item(s) safely. We are not responsible for shipments lost or damaged by the shipping carrier.

  • Please make sure your shipping carton prominently displays the RMA #. Cartons not displaying a valid RMA # are subject to being refused. Shipping charges are nonrefundable.

As soon as the original items arrive at our warehouse the exchange items will be sent out to you. Everyday Ritual (EDR) reserves the right to refuse any exchange if any of the above conditions are not adhered to.